Tamale: NEDCo says it has resolved more than 800 billing complaints in one week

Godswill Amihere, Area Billing and Revenue Officer of NEDCo interacting with residents during the exercise Featured Aug - 13 - 2026 , 13:31 2 minutes read The Northern Electricity Distribution Company (NEDCo) says it has resolved more than 800 billing-related complaints and installed over 400 new electricity meters in the Tamale Area of the Northern Region in one week.

The complaints were resolved and the meters installed as part of a series of customer clinics organised by NEDCo last week It was an exercise that saw NEDCo taking its complaints-handling services closer to customers and addressing their electricity-related concerns.

For his part, the Northern Area Manager of NEDCo, Elvis Amoako Demuyakor, said the customer clinics would be organised every quarter, with particular attention given to communities from which the company received frequent complaints.