PURC engages Abofour-Dumasua residents over quality-of-service concerns amid faulty transformer

The Commission directed NEDCo to expedite the replacement of the faulty transformer and restore electricity to the community by the end of the week.

The residents lodged a complaint with the PURC’s Bono East Regional Office after a 200KVA transformer serving the community developed a fault in the first week of August, plunging the area into darkness.

In response, the PURC on Monday, August 24, 2026, engaged community leaders and affected residents to address their concerns and assure them of efforts to restore power.