GCB extends Customer Service Week into month-long customer engagement

GCB Bank PLC has extended this year’s Customer Service Week into a month-long customer engagement programme, dedicating October to customer appreciation, education and direct interaction with its clients.

Other activities planned for the month include branch appreciation programmes, customer education sessions and Patrons Appreciation Day, which will recognise longstanding relationships between the bank and its customers.

Chief Marketing, Communications and Customer Experience Officer at GCB Bank, Cynthia Eyram Ofori-Dwumfuo, said customer feedback would be central to the month’s engagements.