Human Resource (HR) Manager

Job Description

• Reports to: CEO 

• Talent Acquisition: Oversee the full recruitment lifecycle, including sourcing, interviewing, and seamless onboarding of top-tier talent. 
• Performance Management: Develop and administer performance appraisal systems to drive employee growth, productivity, and organizational success. 
• Employee Relations: Foster a positive, inclusive workplace culture. Mediate and resolve employee grievances and conflicts professionally.
• Compliance & Policy: Ensure strict adherence to Ghanaian Labor laws. Develop, review, and implement HR policies and employee handbooks.
• Learning & Development: Identify training gaps across departments, coordinate capacity-building programs, and promote career progression.
• Compensation & Benefits: Oversee payroll inputs, salary benchmarking, and employee benefits administration (e.g., SSNIT, health insurance). 

Required Skills or Experience

• Bachelor’s degree in human resource management, Business Administration, or a related field; a Master's degree or HR certification (e.g., IHRMP) is an added advantage.
• Minimum of 5 years of progressive HR experience, preferably in a managerial or business partner capacity.
• Experience working in a community banking environment is an added advantage.
• Deep practical knowledge of the Ghana Labour Act.
• Strong proficiency in HR software, MS Office Suite, and Applicant Tracking Systems (ATS).
• Exceptional conflict resolution, negotiation, and leadership skills.
• Excellent verbal and written communication abilities.